BMC Wholesale: Regular Support vs. Account Companion Program

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BMC Wholesale: Regular Support vs. Account Companion Program

At BMC Wholesale, we offer two levels of support designed to fit your business needs:

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Regular Support (included)

– Access to regular wholesale prices (as listed in the Live Inventory)
– Email-only communication during business hours (Mon–Fri) 9:00 AM – 5:00 PM EST
– Average response time: 30 minutes to 3 hours

Recommended for experienced businesses already familiar with structured communication, order procedures, and professional workflows.

???? Currently, over 70% of BMC Wholesale clients use the Regular Support option — proving that our standard service already meets the needs of most professional resellers.

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BMC Wholesale Account Companion Program (available as an upgrade)

Upgrade to the BMC Wholesale Account Companion Program and get a dedicated representative assigned to your business.
You’ll have direct access to your rep via WhatsApp or phone, including weekend availability for urgent matters.
– Average response time: 5 to 10 minutes.

A $5 CAD service fee per device sold is added to the listed price in the Live Inventory.

Recommended for new or growing resellers who value personalized assistance, prefer to communicate via WhatsApp, or require support outside standard business hours and procedures.

???? The BMC Wholesale Account Companion Program — direct access, faster communication, and a partnership built for growth.

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Discover how the Account Companion Program gives you your own dedicated rep — watch now.

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Still have a question?

Please contact us for more information.

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